Amazon reportedly changing Subscribe & Save order pricing without notice

WTF?! Numerous users on Slickdeals and elsewhere have been reporting that Amazon has been overcharging them for their “Subscribe & Save” subscriptions. At least one TechSpot staff member was able to confirm that it had happened to him.

Amazon’s Subscribe & Save is a service allowing users to sign up for regular deliveries of products that they frequently use. The perks of the program are that subscribers can save up to 15-percent off the price and free shipping and never have to worry about running out. It’s a decent deal for things that you frequently use like dog treats, toilet paper, or laundry detergent.

Slickdeals user Arcanlaw claims he signed up to receive cat food and treats through S&S for $18.54 plus tax on December 2. The products were due to arrive on December 18 but never showed up. When he received his statement in January, he noticed that his order had been canceled then re-ordered on December 25 for $34.92, nearly twice the price of the original agreement.

At least 50 other users stated similar experiences. One TechSpot staffer reports that the same thing happened to his Subscribe & Save order. After noticing it going from $19 per month to $25, without notification, he canceled his subscription. However, the cancelation did not go through the first time he tried, and he was charged for another month at the higher rate.

Amazon reportedly changing Subscribe & Save order pricing without notice 1

After contacting Amazon Customer Service via email about the incident, Arcanlaw was told this was part of the terms of service.

“Amazon may, at their discretion, cancel an S&S order(s) if the price is lower than Amazon would like. They may do this at any time and without notification to the customer. Amazon may then re-enter that S&S item(s) to a customer’s account at the then-current price. They may do this at any time and without notification to the customer.”

Slickdeals combed through Subscribe & Save’s terms and conditions and could find no reference to the stated stipulation. It contacted Amazon for clarity on the matter and was given a contradictory statement to the response given to Arcanlaw.

“We don’t do any such things,” the rep told Slickdeals. “If the price is changed for an item on our website it will only be changed for future subscribe and save orders and the current order will not be affected. The discount will be applied to the new price.”

Slickdeals pointed out that users had screenshots and email confirmations showing that they had been charged more, but Amazon replied, “No need of any concerns. You will be charged only the correct price. The price charged will not change.”

TechSpot reached out to Amazon for clarification of this controversy but did not receive a response by the time of publication. We will update this article with more information as we receive it.

About the author

E-Crypto News was developed to assist all cryptocurrency investors in developing profitable cryptocurrency portfolios through the provision of timely and much-needed information. Investments in cryptocurrency require a level of detail, sensitivity, and accuracy that isn’t required in any other market and as such, we’ve developed our databases to help fill in information gaps.

Related Posts

E-Crypto News Executive Interviews

Automated trading with HaasBot Crypto Trading Bots

Blockchain/Cryptocurrency Questions and Answers

What Are E-stablecoins And How Do They Operate?
What Are E-Stablecoins And How Do They Operate?
August 11, 2022
How to Choose a Legit Crypto Casino?
August 5, 2022
Spend Crypto
5 Ways to Spend Crypto
August 2, 2022
What Is A DAO LLC?
What Is A DAO LLC?
August 2, 2022
Can Running A Lightning Node Earn You Passive Income?
Can Running A Lightning Node Earn You Passive Income?
July 5, 2022


CryptoCurrencyUSDChange 1hChange 24hChange 7d
Bitcoin21,561 0.33 % 7.59 % 9.97 %
Ethereum1,721.7 1.18 % 8.01 % 8.49 %
Tether1.001 0.06 % 0.17 % 0.08 %
USD Coin1.000 0.44 % 0.25 % 0.18 %
BNB287.31 0.89 % 5.28 % 11.23 %
Binance USD1.001 0.18 % 0.05 % 0.10 %
XRP0.3418 1.02 % 9.21 % 10.30 %
Cardano0.4733 1.05 % 11.03 % 10.97 %
Solana42.12 0.56 % 2.22 % 3.81 %
Dogecoin0.07099 1.96 % 10.27 % 0.01 %

bitcoin
Bitcoin (BTC) $ 21,556.00
ethereum
Ethereum (ETH) $ 1,716.76
tether
Tether (USDT) $ 1.00
usd-coin
USD Coin (USDC) $ 0.999919
bnb
BNB (BNB) $ 286.81
binance-usd
Binance USD (BUSD) $ 1.00
xrp
XRP (XRP) $ 0.340549
cardano
Cardano (ADA) $ 0.472448
solana
Solana (SOL) $ 37.59
dogecoin
Dogecoin (DOGE) $ 0.070781